What do we get after the video production is complete ?

You will receive html code to place within your web page. This code allows the video to play back over the web page in any position you wish. All placement manipulation is done through the code. You also get a hard copy flash video file that you can also keep for your records or upload to your own website if you wish to host the video yourself.

Who hosts the video, your company or me the client ?

Once the video is delivered to you, you have the option to host the video on your own server. Simply copy the file to your server and point the code to the proper location. That's it. If you wish for VSP to host the video then we do that at no charge, except that the VSP logo will appear in the lower left hand side of the video.

Can I specify what I want the actor to wear ?

You may specify what you would like the actor to wear. Generally we allow business, casual, swimwear and any normal outfit you will see on their demo reel. If there are special requirements we may ask that you ship the wardrobe to us, as in the case of company shirts etc.

What if I am not satisfied with the video, what then ?

We have a 100% satisfaction guarantee. We will re-shoot the video if you are not happy with it. In our years of business we have had to re-shoot only once. This is because we aim to be 100% sure that your ideas are communicated to us properly, and that our actor is ready with full instruction on how to deliver your message.

Are there any recurring charges after the initial production fee is paid ?

There are no hidden fees. You pay once for production and that is all you pay.

What is the general process in moving forward ?

You finalize which actor you like. You click on the order button and submit and order detail. You then submit payment information in the form of credit card. Send us your script. Once we have everything we will produce the video as specified on your order. If we have questions we will call you. If you have questions you can call us. If you want to talk to the actor you can specify that on the order form. We bill you 50% ahead of time and the balance upon completion. All specials are billed fully before production.